ISO 9001

 
 
 

ISO  management system standards provide a model to follow when setting up and operating a management system. They are the result of international, expert consensus and therefore offer the benefit of global management experience and good practice. 

 
 
 

The standards offer strategic tools and guidelines to help companies tackle some of the most demanding challenges of modern business. They ensure that business operations are as efficient as possible, increase productivity and help companies access new markets.

ISO standards can be applied to any organisation, large or small, whatever the product or service and regardless of the sector of activity.

ISO 9001:2015 specifies requirements for a quality management system when an organization:

  1. Needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and

  2. Aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

Benefits of ISO 9001

  • More efficient use of resources

  • Improved risk management

  • Increased customer satisfaction as services and products consistently deliver what they promise

  • Reduced costs, through improved systems and processes and less complaints and errors

  • Access to new markets, through ensuring the you are eligible for tendering processes

  • Understanding the needs of your customers and their feedback will provide a basis for continued improvement that will set you apart from your competitors

  • Moving your business away from dependence on individuals towards a process-based approach so that all relevant employees can repeat and maintain best practice

  • Demonstrates compliance with complex legislation

 
 

How Charburn can help

 
 

We provide straightforward support which will help you drive real business improvements and comply with relevant international management systems. Specialising in building integrated ISO systems, we have experience of working with a diverse range of sizes and sectors organisations. We have a 100% success rate of achieving UKAS accredited ISO certification. Over the years we have built excellent relationships with certification bodies and specialised associates, so you receive the best possible service. Contact us for a fixed price quotation with guaranteed certification.

 
 

How Charburn can help

 
 

Getting started

  • Carry out an initial gap analysis of your company against the standard

  • Provide advice on updates to the standard

  • Support you in choosing the right Certification Bodies and ensure you get the right price

  • Explain the certification process to you in detail

  • Offer guidance on integrating the new ISO standard with existing business processes and management systems. This can reduce time, costs, and potential complications in the future.

  • Act as point of contact with statutory and regulatory bodies, customers, and suppliers

Before certification

  • Support with tender applications and the development of associated documents

  • Develop a project plan with key deliverables and a realistic timeframe

  • Help you identify the strategic threats and opportunities that your business faces and identify required actions

  • Facilitate workshop with senior management team so they can lead from the top

  • Develop the required documentation in a format that most suits your company

  • Support, organise and run any training required

  • Liaise with different employees to develop processes that best suit your organisation and create ownership of these processes

  • Create Register of Legislation/Compliance

  • Help you identify relevant objectives and actions for improvement

  • Advise on setting meaningful key performance indicators and monitoring and measuring processes

  • Chair management review meetings

  • Advise on internal and external communication processes

  • Audit the system and make recommendations for improvement

During certification

  • Provide assistance with external assessment and surveillance visits from Certification Body

  • Provide assistance with closing out any issues that might arise

After certification

  • Maintain your management system

  • Provide a comprehensive audit schedule and process

  • Conduct audits and ensure the right outcomes are implemented

  • Report on key performance indicators and service improvement

  • Support you in discussions with your Certification Bodies and provide assistance with external assessment and surveillance visits

  • Maintain and update Legal Registers

  • Undertake Legal Compliance Audits

  • Develop your system to best incorporate existing requirements, both legislative and voluntary

  • Chair management review meetings

  • Conduct supplier audits

  • Provide impartial professional advice on business improvement